Heat Pump Maintenance Program
Stop nuisance trips and uneven comfort before they cascade. We tune in-suite heat pumps for Toronto condos—compressors, coils, controls, and condensate—so suites stay quiet, dry, and efficient year-round.
Water-source heat pumps contain compressors, reversing valves, and refrigerant circuits that require specialized care. We work stack-by-stack, protect finishes, and publish photo-backed reports to residents and property managers after every visit.
Book Heat Pump Maintenance
Programmed visits
Seasonal or quarterly plans for compressors, coils, and condensate so suites stay stable year-round.
Portal-driven reporting
Resident and manager dashboards show photos, findings, and next steps for every visit.
Add-ons that prevent callbacks
Pan tablets, anti-bacterial coil spray, odor control, and premium filters to cut leaks and smells.
Our heat pump maintenance process
Our comprehensive 8-step process addresses every critical component—from compressor and reversing valve to condensate management and controls.
- Suite prep & safety: Protect finishes, isolate power, confirm controls.
- Filter & grille service: Replace filters, wipe returns/supplies, keep airflow clear.
- Coil cleaning: Vacuum and coil-cleaner rinse while shielding electronics and boards.
- Condensate care: Clear pan, flush drain, test float switch, add pan treatment.
- Blower & motor check: Inspect wheel, bearings, vibration, and mounts.
- Controls & reversing valve: Function test and listen for sticking or chatter.
- Performance checks: Record delta-T, note loop temp, and flag anomalies.
- Photo reporting: Deliver findings, risks, and next steps to residents and PMs.
Add-ons & upgrades
Enhance your maintenance visit with these popular add-on services:
Pan Protection
Drain anti-clog tablets and condensate flushes to prevent float trips and water damage.
Anti-Bacterial Spray
Reduces odours and biofilm inside insulated cabinets for cleaner air.
Odour Control
Targeted treatments for stale cabinets and return paths to eliminate musty smells.
Premium Filters
High-MERV options sized for the cabinet to improve IAQ without starving airflow.
Common symptoms to service now
Heat pumps work harder than simple fan coils, making regular maintenance even more critical. Watch for these warning signs:
- Breaker trips or short-cycling: Electrical issues, dirty coils, or compressor strain causing repeated shutdowns
- Weak airflow or temperature swings: Clogged filters or failing blower motors reducing comfort
- Musty odours or visible mold: Condensation issues allowing biological growth inside the unit
- Water leaks or float switch trips: Clogged drain lines or cracked pans causing water damage
- Lukewarm air in heating mode: Reversing valve issues or low refrigerant affecting heat output
- Unusual noises: Grinding, clicking, or banging from compressor, motor, or loose components
- Slow temperature recovery: System struggling to reach setpoint on extreme weather days
Dirty Filter
Restricts airflow, strains compressor, increases energy costs
Stuck Actuator / Valve
Prevents proper water flow, unit runs but doesn't heat or cool
Mold & Biological Growth
Causes health issues, musty odours, requires professional cleaning
Rusted / Clogged Drain Pan
Leads to water leaks, float switch trips, ceiling damage
Maintenance programs built for condos
Pick the cadence that matches your building: annual for lower-use suites, semi-annual for higher load or allergy-sensitive suites, and quarterly for buildings with heavy construction dust or past leak events. Every visit is logged in the Hudson portal with photos, delta-T, and noted risks.
- Residents: Clear findings, filter replacements, and simple next steps.
- Property managers: Stack-by-stack tracking, completion status, and risk flags for leaks or noise.
- Boards: Program summaries, recurring issues, and upgrade recommendations.
What the portal shows
- Visit date, suite, and technician
- Photos of coils, pans, and filters
- Delta-T readings and noise/vibration notes
- Flagged issues (float, board, motor, valve)
- Recommended follow-ups or upgrades
Heat pump types we service
Our technicians are experienced with all water-source and air-source heat pump configurations found in Toronto condos, from compact closet units to larger mechanical room installations.
Water-Source Heat Pumps
Connected to building water loop for year-round heating and cooling. Most common in Toronto high-rises.
Vertical Cabinet Units
Floor-standing units in closets or corners, typical in Toronto condo suites.
Horizontal Ceiling Units
Mounted above drop ceilings in hallways, bathrooms, or utility spaces.
Console Heat Pumps
Low-profile wall units for suites with limited closet space.
Ducted Heat Pumps
Connected to ductwork for multi-room distribution in larger suites.
Geothermal Units
Ground-source systems in select Toronto buildings for high efficiency.
Pricing factors (no surprises)
- Number of heat pumps per suite and accessibility
- Filter type (standard vs. high-MERV) and replacement frequency
- Level of fouling or construction dust in cabinets
- Water loop condition, hoses, and valve accessibility
- After-hours or bundled building-wide schedules for managers
Why Hudson for condo heat pumps
- Condo-only technicians versed in water-loop changeover and reversing valves
- Photo and video reporting for boards, PMs, and residents
- Manager Portal for stack scheduling, status, and completion proofs
- In-suite protection: drop sheets, shoe covers, and post-clean wipe-down
- Toronto & GTA coverage with same-day support for urgent issues
For property managers & boards
We deliver building-wide heat pump programs, seasonal preventive rounds, and compliance-ready reports. We coordinate resident notices, stack-by-stack scheduling, and provide post-visit summaries with deficiencies, leak risks, and upgrade options. Pair this service with mechanical maintenance for base-building alignment and with rapid repairs for suites that need fixes.
Case studies & resources
How often to service your condo heat pump
Toronto-specific cadence guidance to prevent leaks, odours, and failures.
Read the maintenance frequency guide
Resident & manager portal
Live status, photos, and flagged issues for every heat pump visit.
View portal features
Related services
- In-suite maintenance programs for bundled seasonal visits
- Repairs & rapid service for failing motors, boards, or valves
- Dryer vent cleaning to reduce lint and moisture load in suites
- Hallway grille cleaning to keep corridor returns clear
- Heat pump retrofit projects for aging units needing replacement
Related reading
- How our resident portal improves HVAC transparency
- Hudson awarded HVAC for The Well, Toronto
- Preventing mould in condo fan coils and heat pumps
FAQs
Ready to schedule?
Book a preventive heat pump maintenance visit or request a building-wide program. We’ll align with your water-loop schedule and provide clear reporting.
Book Heat Pump Maintenance