Emergency Backup Power
Your generator sits idle for months—but when the power goes out, it needs to start instantly and run reliably. That only happens with proper maintenance.
Condo generators power critical systems: elevator recall, fire pumps, emergency lighting, sump pumps, and life safety systems. A generator that fails during an emergency creates liability, safety risks, and frustrated residents.
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Reliability when it matters
Regular testing and maintenance ensures your generator starts instantly during power outages and runs for as long as needed.
Compliance documentation
Complete service records for TSSA requirements, insurance documentation, and building audits—all accessible in your dashboard.
24/7 emergency response
When your generator won't start during an outage, we respond immediately to get your building's critical systems back online.
Why generator maintenance matters
Generators that sit unused develop problems. Diesel fuel degrades, batteries lose charge, seals dry out, and control systems can malfunction. The worst time to discover these issues is during an actual emergency.
- Wet stacking: Diesel generators that only run briefly accumulate unburned fuel in the exhaust, reducing performance and causing damage.
- Fuel degradation: Diesel fuel absorbs water and grows bacteria over time, clogging filters and injectors.
- Battery failure: The #1 cause of generator no-starts. Batteries need regular testing and replacement every 3-4 years.
- Control system faults: Modern generators have sophisticated controls that require calibration and testing.
Generator maintenance services
Our maintenance programs cover all aspects of standby generator care, from routine inspections to comprehensive annual service.
Monthly Run Tests
- 30-minute no-load run test
- Voltage and frequency readings
- Oil pressure and temperature
- Coolant level check
- Visual inspection
- Documentation and reporting
Annual Load Bank Testing
- Full-load capacity verification
- Wet stacking prevention
- Transfer switch testing
- Extended run under load
- Performance documentation
- Load step testing
Fuel System Service
- Fuel quality testing
- Fuel polishing
- Filter replacement
- Tank inspection
- Water separator service
- Fuel treatment additives
Battery Service
- Load testing
- Terminal cleaning
- Electrolyte check
- Charger verification
- Connection tightening
- Replacement scheduling
Transfer Switch
- Automatic transfer testing
- Contact inspection
- Timing verification
- Manual bypass check
- Control logic testing
- Arc suppression check
Engine Service
- Oil and filter change
- Coolant service
- Belt inspection
- Hose inspection
- Air filter replacement
- Exhaust system check
Maintenance program options
Choose the level of coverage that matches your building's needs and risk tolerance.
Essential Program
Monthly testing + annual service
- 12 monthly run tests with documentation
- Annual comprehensive service
- Battery testing and maintenance
- Fuel system inspection
- Dashboard access and reports
- Emergency response (billed separately)
Best for: Newer generators with reliable history.
Comprehensive Program
Full coverage including load bank and repairs
- All Essential program items
- Annual load bank testing
- Fuel polishing service
- Transfer switch exercising
- Minor repairs included
- Priority 24/7 emergency response
- Parts discount on major repairs
Best for: Older generators or risk-averse boards.
For property managers & boards
Generator maintenance is a compliance and liability issue, not just a mechanical one. Buildings are required to maintain emergency power systems, and failures during emergencies create significant exposure.
- Insurance requirements: Most policies require documented generator maintenance. We provide records that satisfy underwriters.
- TSSA coordination: We work with TSSA inspectors and ensure your generator meets all regulatory requirements.
- Board reporting: Clear status reports for AGMs and board meetings showing maintenance history and equipment condition.
- Capital planning: We'll advise when equipment is approaching end of life so you can plan for replacement.
Related services
- Preventive mechanical maintenance for complete building coverage
- Comprehensive mechanical maintenance for full-service contracts
- Chiller maintenance for cooling system care
- Cooling tower maintenance for heat rejection systems
FAQs
Ready to protect your building's backup power?
Request a generator maintenance proposal or schedule a service visit. We'll assess your equipment and recommend the right program for your building.