Can heat pumps be replaced one at a time or must it be building-wide?

Both approaches work. Building-wide programs offer better pricing and consistent equipment throughout. Individual replacements are appropriate for failed units or when full replacement isn't financially feasible.

What's the typical lifespan of a water-source heat pump?

Well-maintained water-source heat pumps typically last 15-20 years. Many Toronto condos built in the 1990s-2000s are now reaching end of life for their original equipment.

Heat Pump Replacement: Upgrade Your Building's Comfort

Water-source heat pumps are the heart of condo climate control. When they reach end of life, a managed building-wide replacement program saves money, ensures consistency, and minimizes resident disruption.

We've completed hundreds of heat pump replacements across Toronto condos, handling everything from initial assessment through final commissioning. Our project management ensures on-time delivery, proper refrigerant handling, and quality installations backed by manufacturer warranties.

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Professional project management

Dedicated project managers coordinate scheduling, resident communication, and quality control. You get regular updates and a single point of contact.

TSSA certified installations

All work performed by licensed technicians following TSSA regulations. Proper refrigerant handling, permits, and documentation for your building's records.

On-time delivery

We commit to schedules and meet them. Our logistics ensure equipment arrives when needed and crews stay on track throughout the project.

Why building-wide replacement?

Many Toronto condos built in the 1990s-2000s are now facing aging heat pump infrastructure. Reactive replacement—waiting for units to fail—creates ongoing disruption, inconsistent equipment, and higher per-unit costs.

Cost savings: Building-wide programs reduce per-unit cost by 15-25% compared to individual replacements through volume pricing and efficient scheduling.
Improved efficiency: Modern heat pumps are significantly more efficient. Building-wide upgrades can reduce suite energy consumption by 20-30%.
Consistent equipment: Same model throughout the building simplifies maintenance, parts inventory, and troubleshooting for years to come.
Refrigerant compliance: Newer units use modern refrigerants. Building-wide replacement eliminates legacy refrigerant issues and future phase-out concerns.

Our replacement process

From initial assessment to project closeout, we manage every detail to ensure a successful replacement with minimal disruption to residents and building operations.

Assessment

Site survey and unit inspection
Equipment condition report
Water loop compatibility
Electrical capacity review
Scope definition

Proposal

Equipment selection
Detailed pricing
Project timeline
Payment schedule options
Board presentation support

Planning

Equipment procurement
Permit applications
Scheduling coordination
Resident notification
Staging area setup

Installation

Refrigerant recovery
Old unit removal
New unit installation
Water loop connections
Electrical hookup

Commissioning

Refrigerant charging
Heating & cooling test
Thermostat calibration
Leak inspection
Performance verification

Closeout

Final inspection
Documentation package
Warranty registration
Resident orientation
Dashboard setup

Heat pump manufacturers we install

We work with leading water-source heat pump manufacturers to match the right equipment to your building's water loop system, space constraints, and budget requirements.

Johnson Controls

Commercial grade

ClimateMaster

Water source specialist

Carrier

Industry leader

Trane

Premium quality

Omega

Canadian made

Whalen

Condo specialist

McQuay

Daikin brand

First Co.

Value engineering

Also installing: Mammoth, Bulldog, Florida Heat Pump, Omega, Daikin, and most other commercial water-source heat pump manufacturers. We help you select the right equipment based on your building's water loop design, electrical capacity, and budget.

Compliance & safety

Every installation meets or exceeds regulatory requirements. We handle permits, inspections, and documentation so you have complete records for your building files.

TSSA Compliance

All work performed by TSSA-licensed technicians. Proper permits obtained, inspections scheduled, and certificates filed. Your building stays compliant with Ontario regulations.

Refrigerant Handling

Certified technicians recover, reclaim, and document all refrigerant per federal regulations. Complete tracking from recovery through disposal or reuse.

Health & Safety

Full compliance with OHSA requirements. Site-specific safety plans, PPE protocols, and safe work procedures. We carry comprehensive liability and WSIB coverage.

For property managers & boards

Major capital projects require board approval, resident communication, and careful financial planning. We support you through every stage of the decision-making and execution process.

Board presentations: We attend board meetings to present proposals, answer questions, and address concerns directly.
Reserve fund alignment: Projects can be phased across fiscal years to match reserve fund cash flow.
Resident communication: We provide template notices and coordinate scheduling to minimize complaints.
Progress reporting: Regular updates through our dashboard showing completed units, schedule status, and any issues.
Warranty management: All equipment registered with manufacturers. Warranty documentation in your dashboard for future reference.

Building-Wide Heat Pump Projects Completed

We've completed numerous building-wide heat pump replacement projects across Toronto—delivered on time and on budget. See our recent work in our portfolio.

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FAQs

Timeline depends on building size and unit access. For a typical 200-unit building, expect 4-6 months with 2-4 units completed per day. Heat pump replacements typically take longer than fan coils due to refrigerant recovery and charging requirements.

We prefer residents not be present during installation for safety and efficiency. We coordinate access through property management using building keys or lockbox systems. Residents receive advance notice of their scheduled date and time, and we leave the unit clean and the system operational when we finish.

All refrigerant is recovered by certified technicians using EPA-approved methods. Recovery is documented per federal regulations. Recovered refrigerant is either reclaimed for reuse (if quality permits) or properly disposed of through licensed facilities. Your building receives documentation for compliance records.

Yes. Many buildings phase replacements to align with reserve fund availability—for example, completing one tower or a set number of floors per year. We help plan phasing to maximize efficiency while respecting budget constraints. Note that phased projects may have slightly higher per-unit costs due to repeated mobilization.

Manufacturer warranties vary by brand but typically include 1 year parts and labor, with extended compressor warranties of 5-10 years. We register all equipment with manufacturers and maintain warranty documentation in your dashboard. Our workmanship is guaranteed for 2 years.

Costs depend on unit count, equipment selection, and building-specific factors. Typical per-unit costs range from $4,500-$8,000 including removal, installation, refrigerant, and all associated work. Building-wide programs achieve 15-25% savings compared to individual replacements. We provide detailed proposals after site assessment.

Ready to plan your heat pump replacement?

Request a site assessment and detailed proposal. We'll help you understand your options, timeline, and budget requirements for a successful project.

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